Contact

Main office

Postal Address
PL 92
01531 VANTAA

Visiting Address
Main office: Viinikankaari 6
Customer service: Viinikankaari 10

Get in touch

Phone
+358 20 7786211

Email
etunimi.sukunimi@kwhfreeze.fi

 

Billing address

Business ID: 0126265-1
VAT code: FI01262651

E-invoices
E-billing address: 003701262651
Operator: Basware
Moderators ID: BAWCFI22

Paper invoices
ostolaskut@kwhfreeze.fi

Contacts

Property maintenance

Maintenance
Mon – Fri 7 am – 3:30 pm
+358 400 802 076
On-call services

Kuisma Isoaho

Maintenance
Maintenance Manager
+358 20 778 6230

Inbound /Vantaa

Inbound and outbound
Mon – Fri 7 am – 8 pm
+358 20 778 6222
Pre information and unloading times

Customer service

Customer service
Mon – Fri 8 am – 4 pm
+358 20 778 6211
Orders, pickups, reports, etc.

Outbound and pickups / Vantaa

Inbound and outbound
mon – fri 8 am – 4 pm
+358 20 778 6221
+358 20 778 6222
Logistics, customer service desks. All other times separately agreed.

Invoicing

Customer service
Mon – Fri 8 am – 4 pm
+358 20 778 6211
Warehouse & transport billing, prices, payments

Inbound and outbound / Inkoo

Inbound and outbound
mon – fri 7 am – 3 pm
+358 9 221 8101
+358 20 778 6297

Tarja Virala

Customer service
Customer service superior
+358 20 778 6251

Peter Lång

Management and IT
CEO
+358 20 778 6200
Sales and contracts

Eija Savela

Management and IT
Financial Director
+358 20 7787 112

Quality Control

Customer service
Mon – Fri 8 am – 4 pm
+358 20 778 6240
Reclamation and inventory

Product information

Customer service
Warehouse superior Jari Mäkinen
+358 20 778 6263
New products and changes in product information

Mika Halvorsen

Management and IT
Development Manager
+358 20 778 6210

Labeling and other services

Customer service
Warehouse superior Jari Mäkinen
+358 20 778 6263
Product labelling and other services

Shift management (on duty)

Customer service
On-call service
+358 20 778 6209

Jari Paasonen

Inbound and outbound
Warehouse Manager
+358 20 778 6242

Kim Elonen

Management and IT
Risk Management and Safety Manager, Quality and Environmental Manager
+358 20 778 6202

Jari Mäkinen

Warehouse superior
+358 20 778 6263
Product information, inbound & deep freezing processes and other services

EDI messages and integrations

Customer service
+358 20 778 6211
EDI integrations, requests of resend the messages and error handling

Stefan Thilman

Inbound and outbound
Warehouse and transportation superior
+358 20 778 6239
Warehouse management Viinikankaari 6 Transport management Viinikankaari 6-10 Customer service and inbound, outbound, collecting, cold storage -processes

Anne Turunen

Management and IT
Chief Accountant
+358 20 778 6213
Accounting, HR, Payroll, Accounts Payable / Receivable

Jari Katve

Customer service
Warehouse superior
+358 20 778 6262
Orientation/training and personnel resourcing

Janne Mikkonen

Inbound and outbound
Warehouse superior
+358 20 778 6217
Warehouse management Viinikankaari 10 Customer service desk and inbound, outbound, collecting, cold storage -processes

Anu Saari

Management and IT
IT Manager
+358 20 778 6215

Jonne Siitari

Management and IT
IT and Process Coordinator
+358 20 778 6268

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