Main office

Postal Address
PL 92
01531 VANTAA

Visiting Address
Main office: Viinikankaari 6
Customer service: Viinikankaari 10

Get in touch

Billing address

Business ID: 0126265-1
VAT code: FI01262651

E-invoices
E-billing address: 003701262651
Operator: Basware
Moderators ID: BAWCFI22

Paper invoices
ostolaskut@kwhfreeze.fi

Contacts

Property maintenance

Maintenance
Mon – Fri 7 am – 3:30 pm
On-call services

Kuisma Isoaho

Maintenance
Maintenance Manager

Inbound /Vantaa

Inbound and outbound
Mon – Fri 7 am – 8 pm
Pre information and unloading times

Customer service

Customer service
Mon – Fri 8 am – 4 pm
Orders, pickups, reports, etc.

Outbound and pickups / Vantaa

Inbound and outbound
mon – fri 8 am – 4 pm
Logistics, customer service desks. All other times separately agreed.

Invoicing

Customer service
Mon – Fri 8 am – 4 pm
Warehouse & transport billing, prices, payments

Inbound and outbound / Inkoo

Inbound and outbound
mon – fri 7 am – 3 pm

Tarja Virala

Customer service
Customer service superior

Peter Lång

Management and IT
CEO
Sales and contracts

Quality Control

Customer service
Mon – Fri 8 am – 4 pm
Reclamation and inventory

Product information

Customer service
Warehouse superior Jari Mäkinen
New products and changes in product information

Mika Halvorsen

Management and IT
Development Manager

Labeling and other services

Customer service
Warehouse superior Jari Mäkinen
Product labelling and other services

Shift management (on duty)

Customer service
On-call service

Jari Paasonen

Inbound and outbound
Warehouse Manager

Kim Elonen

Management and IT
Risk Management and Safety Manager, Quality and Environmental Manager

Jari Mäkinen

Inbound and outbound
Warehouse superior
Product information, inbound & deep freezing processes and other services

EDI messages and integrations

Customer service
EDI integrations, requests of resend the messages and error handling

Stefan Thilman

Inbound and outbound
Warehouse and transportation superior
Warehouse management /Viinikankaari 6 Transport management

Anne Turunen

Management and IT
Chief Accountant
Accounting, HR, Payroll, Accounts Payable / Receivable

Jari Katve

Inbound and outbound
Warehouse superior
Customer service desk (outbounds), order picking processes /Viinikankaari 10

Janne Mikkonen

Inbound and outbound
Warehouse superior
Shift management, forklift processes

Anu Saari

Management and IT
IT Manager

Jonne Siitari

Management and IT
IT and Process Coordinator

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